Customer stories

    Healthcare & Rehabilitation

    FICUS Health case study

    70% time saved. FICUS Health supports rehabilitation clinics with AI-powered documentation.

    Environment

    Healthcare & Rehabilitation

    FICUS Health supports rehabilitation clinics with AI-powered documentation.

    AskUI setup

    Vision-first automation

    FICUS Health partnered with AskUI to automate the hand-off between its platform and hospital information systems.

    Measured result

    70% time saved

    70% reduction in documentation time per patient episode

    The Challenge

    FICUS Health delivers AI tools that draft discharge reports, extract information from medical records, and support peer review. Clinics loved the accuracy but still needed staff to move data into their legacy hospital information systems (KIS). Manual copy-and-paste consumed hours per patient, introduced errors, and delayed reimbursement-critical documentation.

    Why AskUI

    The team needed a UI-level automation layer that could:

    • Work across a fragmented estate of on-premise hospital information systems
    • Respect strict data protection rules with no additional agents installed
    • Handle both German-language interfaces and bespoke shortcuts
    • Provide an auditable trail of exactly what was written back

    AskUI's Vision Agents recognized every UI element visually, performed human-like interactions, and required no APIs or code changes inside the hospital information system.

    Implementation

    Within six weeks, FICUS configured AskUI flows that:

    1. Launch the appropriate clinic application for a patient episode
    2. Navigate to the discharge module using keystrokes and visual anchors
    3. Paste structured documentation generated by FICUS Scribe and Doc Extract
    4. Verify fields against DRV rules using AskUI assertions

    Results

    • Up to 70% faster documentation cycles with zero manual re-entry
    • Consistent DRV-compliant reports delivered directly to the hospital information system
    • 12 hours of clinical time reclaimed weekly at the pilot site through these workflows alone
    • Automated peer-review reminders triggered inside the legacy workflow

    What's Next

    FICUS Health is extending the AskUI integration to additional clinics and exploring automated imports of historical cases. The company now treats AskUI as a standard module in every new deployment, ensuring customers receive end-to-end automation from consultation to discharge.

    Results

    Measured outcomes from the deployment.

    • 70% reduction in documentation time per patient episode
    • 0 manual copy-and-paste steps required for discharge reports
    • Real-time updates inside legacy hospital information systems
    • Clinical teams gain 12 extra hours per week for patient care
    • Implementation completed without changes to existing IT
    • User manuals auto-generated from recorded workflows for each clinic deployment
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