Legal
Privacy Policy.
1. Introduction
AskUI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, software, and related services.
2. Information We Collect
We collect information you provide directly, including name, email address, account details, billing information, support communications, usage data, and analytics information.
3. How We Use Information
We use information to provide, maintain, and improve services, process transactions, send technical notices, respond to requests, analyze usage, and detect or prevent technical issues.
4. Sharing and Disclosure
We do not sell personal information. We may share information with service providers, to comply with legal obligations, to protect rights, in connection with corporate transactions, or with your consent. We use Zapier, a workflow automation provider, to record product download events (such as platform and campaign source) for internal reporting. We use PostHog (PostHog Inc., data hosted in the EU) for website analytics, as described in section 7.
5. Data Security
We implement technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, object to processing, or request portability of personal information.
7. Cookies and Analytics
We use PostHog, a product analytics service of PostHog Inc. with data hosted in the EU (Frankfurt, Germany), to count visits and clicks on our website. Before you make a cookie choice, and if you choose "Necessary only", PostHog keeps a random visitor ID only in the memory of the open page. It stores nothing on your device, and the ID is deleted when you reload or close the page. We record the pages you open, the page you came from, campaign parameters (such as utm_source) and the buttons and links you click. PostHog does not store your IP address, does not record your screen or the contents of form fields, and does not create a profile of you. The legal basis is our legitimate interest in understanding how visitors use our website (Art. 6(1)(f) GDPR). If you choose "Accept all", PostHog stores the visitor ID in a cookie and in local storage, so that we can recognize a returning visit. We then also load Google Analytics, the Google Ads tag and the LinkedIn Insight Tag, which use cookies for analytics and advertising measurement. The legal basis for these is your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time by deleting the cookies and site data for askui.com in your browser. You can also configure your browser to refuse cookies.
8. Changes
We may update this Privacy Policy from time to time and will post the updated policy on this page.
9. Contact
For privacy questions, contact info@askui.com. askui GmbH, Zimmerstraße 3, 76137 Karlsruhe, Germany.